Effective Strategies for Working with Involuntary Clients: International Perspectives

//Effective Strategies for Working with Involuntary Clients: International Perspectives
Effective Strategies for Working with Involuntary Clients: International Perspectives 2018-02-13T12:04:05+00:00

Project Description

Welcome Address

Traci LaLiberte, PhD, MSW, LISW
Executive Director
Center for Advanced Studies in Child Welfare (CASCW)
University of Minnesota, Minnesota, USA

Traci LaLiberte, Ph.D., is the Executive Director of the Center for Advanced Studies in Child Welfare in the School of Social Work at the University of Minnesota. Her work is focused on child welfare practice and policy with special interest in comprehensive family assessment, system change, permanency for children in out of home care, and work with children and parents who have disabilities. She has served as principal investigator on studies of comprehensive assessment, evidence-based practice in treatment foster care settings, child welfare leadership, and the intersection of child welfare and disability. Dr. LaLiberte provides oversight to the Center’s Permanency and Adoption Competency Certificate Program (PACC), as well as all professional education, outreach and publication activities within the Center for Advanced Studies in Child Welfare. She has provided supervision and oversight to the Minn-LInK data project since 2007, growing the project to its current status. Dr. LaLiberte is the Executive Editor of the International publication CW360. She is on the Editorial Board of the Journal of Public Child Welfare and is a peer reviewer for several professional journals.

Keynote Speakers

Ronald Rooney – Keynote Speaker: Day One 9-10 am
Professor Emeritus
School of Social Work, University of Minnesota, USA

Dr. Rooney is the author of Strategies for Work with Involuntary Clients (1992, 2009) as well as an author of Direct Social Work Practice, now in its 10th edition, with Dean Hepworth, Glenda Dewberry Rooney and Kim Strom-Gottfried (2016). His practice background has been in public and private child welfare, including work with involuntary clients, about which he has done national and international training and consultation in Canada, Great Britain, Holland, Korea, Taiwan and Australia. Dr. Rooney has developed a series of video tapes for students and professionals that demonstrate effective ethical and legal practice strategies in work involuntary clients in a variety of settings.

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Mark Smith – Keynote Speaker: Day One 1-2 pm
Professor of Social Work
University of Dundee, Scotland

Dr. Smith has worked in residential care for almost 20 years, latterly as Principal for secure accommodation in Edinburgh. In 2000 he took up an academic post at the University of Strathclyde where he developed and taught the first Masters level programme in residential child care in the UK. He moved to the University of Edinburgh in 2005, serving as head of social work from 2013 to 2016. He has written extensively on residential child care but also on social work and social theory more generally. In 2011 he led (with Prof Heather Wilkinson) an Economic and Social Research Council (ESRC) project on working with involuntary clients in social work. This involved collaboration with partner local authorities, which has continued through other funded projects and through ongoing knowledge exchange work. This has resulted in a number of publications, several of which have been co-authored with practitioners. The collaborative and continuing nature of this work is recognised by senior managers in the local authorities as helping shift practice cultures away from overly compliance based towards more relationship based ways of working.

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Pamela Ugwudike – Keynote Speaker: Day Two 9-10 am
Senior Lecturer in Criminology
College of Law and Criminology, Swansea University
Swansea, Wales, United Kingdom

Dr. Ugwudike has been involved in evaluation research in criminal justice settings for several years. The objectives of the evaluations have been to identify and promote practices that foster service user participation, engagement, and longer-term outcomes such as reductions in reconviction rates. Dr Ugwudike is also the Director of the Swansea Service Evaluation Team (SSET). The team’s primary agenda is to evaluate frontline youth justice and adult criminal justice practices in order to promote evidence-based approaches to enabling service user participation, and promoting responsive service delivery. Dr Ugwudike is the current coordinator (with Dr Jill Annison – Plymouth University) of the European chapter of the Collaboration of Researchers for the Effective Development of Offender Supervision (CREDOS). Her recent publications include: What Works in Offender Compliance: International Perspectives and Evidence-Based Practice (2013), (co-authored with Professor Peter Raynor), published by Palgrave Macmillan, Evidence-Based Skills in Community Justice: International Perspectives on Effective Practice (Forthcoming) (co-authored with Professor Peter Raynor and Dr Jill Annison), published by Policy Press, and The Routledge Companion to Rehabilitative Work in Criminal Justice (Forthcoming) (co-authored with Professor Peter Raynor, Professor Chris Trotter, Dr Gwen Robinson Professor Fergus McNeill and Professor Faye Taxman), published by Routledge.

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Eileen Munro – Keynote Speaker: Day Three 9-10 am
Professor of Social Policy
London School of Economics

Professor Munro has written extensively on how best to combine intuitive and analytic reasoning in child protection risk assessment and decision-making and also on the importance of understanding how systems’ factors influence workers’ actions. In 2011, she completed the Munro Review of the English Child Protection System. She has since been working with Andrew Turnell helping ten local authorities in England effect whole system re-design to support Signs of Safety practice with families.

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Chris Trotter – Keynote Speaker: Day Three 12-1:30 pm
Professor, School of Social Work, Monash University
Caulfield, Victoria, Australia

Dr. Trotter worked for many years as a community corrections officer and manager in adult corrections prior to his appointment to Monash University in 1991. He has undertaken many research projects and published widely on the subject of effective practice with involuntary clients particularly those in the criminal justice system. He has an international reputation for his work particularly in relation to pro-social modelling and his book Working with Involuntary Clients, now in its third edition, is published in multiple languages and has sold widely around the world. His other books include Collaborative Family Work and Helping Abused Children and their Families. Professor Trotter is Director of the Monash Criminal Justice Research Consortium and is currently engaged in several research projects on effective supervision skills.

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Conference Convenor

Glenda Dewberry Rooney MSW Ph.D
Professor Emeritus
Department of Social Work
Augsburg College, Minnesota, USA

Dr. Rooney’s practice experience includes child welfare, mental health and work with families. In addition to her practice experience, Dr. Rooney has been involved with public and private agencies concerned with children, youth and families as trainer, clinical and organizational consultant and researcher in community-based projects. She continues as a advocate for child welfare policies that strengthen families with a specific interest in the disproportionate placement of African American children in the USA. Dr. Rooney is a co-author of Direct Social Work Practice. Theory and Skills and a contributing author in the second and forthcoming editions of Strategies for Work with Involuntary Clients.

Wednesday, May 23 Thursday, May 24 Friday, May 25
8:00- 8:30 Registration and Breakfast 8:30- 9:00 Breakfast / Networking 8:30- 9:00 Breakfast
8:30- 9:00 WELCOME: Traci LaLiberte 9:00-10:00 Keynote: Pamela Ugwudlike 9:00-10:00 Keynote: Eileen Munro
9:00-10:00 Keynote: Ronald Rooney 10:00-10:30 Tea 10:00-10:30 Tea
10:00-10:30 Tea 10:30-12:00 Session 10:30-12:00 Session
10:30-12:00 Session 12:00- 1:00 Lunch 12:00- 1:30 Lunch / Keynote: Chris Trotter
12:00- 1:00 Lunch 1:00- 2:30 Session 1:30- 2:30 Roundtables
1:00- 2:00 Keynote: Mark Smith “Working with Involuntary Clients: Lessons from Knowledge Exchange” 2:30- 3:00 Tea 2:30- 3:30 Wrap-up Tea
2:00 -2:30 Tea 3:00- 4:30 Session
2:30- 4:00 Session 6:00- Conference Dinner (optional)
5:00- 6:30 Reception

City of Prato

The city of Prato is part of the region of Tuscany. It is 24 km from Florence, accessible by road or a 20-minute train ride. The city is a major center of Italy’s textile industry since the early Middle Ages, and now provides a majority of all Italy’s woolen cloth exports. The city is home to around 180,000 people, making it the second largest city in Tuscany and the third largest in Central Italy, after Florence and Rome.

Prato, which means meadow in Italian has both a distinguished past and an active role in contemporary Europe. The city’s beautiful and historic center contains medieval and Renaissance buildings of great significance, including the Basilica di Santa Maria delle Carcen designed by Giuliano da Sangallo and the palace built by the famous merchant Francesco Datini. The Luigi Pecci Museum of Contemporary Art, which is housed in the ultra-modern (1987) complex planned by Italo Carnverini, is also located in Prato.

Florence is the capital city of the region of Tuscany. Founded by Julius Caesar in the 1st Century BC, Florence is a world cultural centre in terms of art, architecture, intellectualism and Renaissance. Renowned for its wonderful museums which contain some of Michelangelo’s most famous works. Historic buildings include Il Duomo, the enormous domed cathedral designed by Brunelleschi in the 15th Century, and the Pitti Palace, and galleries such as the Uffizi Gallery and the Academia Gallery house collections of Italian and foreign art dating from the Middle Ages through the Renaissance and beyond.

For more information:

Monash University
City of Prato

monashuThe conference will be held at the Monash University Prato Centre, located in the 18th century Palazzo Vai in the heart of Prato’s historical centre in Tuscany, Italy. This wonderfully restored building with a beautiful open-air terrazo is surrounded by medieval towers and provides the location for Monash University in Prato. Palazzo Vai is Monash University’s European base for international education programs and research collaborations.

Monash University Prato Centre

Palazzo Vai, Via Pugliesi 26
59100 Prato (PO) Italy
General Inquiries: + 39-0674-43691

Prato Centre

Conference attendees will be responsible for making accommodations for the conference. Please find below a link to the Prato Centre and a complete list of hotel accommodations that are less than a 10 minute walk from the Centre. You can also see the Prato city map below to view the location of the various accommodation options.

Accommodations Options


Dates: May 23–25, 2018
Location: Monash University Prato Centre, Tuscany, Italy
$675 early bird. Regular $750.
Register before February 16th, 2018 to receive Early Bird Fee of $675. After February 16th, 2018 the registration fee is $750.

Registration now open!

Questions? Please email or call us at 612-624-4231.

Call for Papers is now closed.

Collaborating Conference Institutions:

monash-med-logo cascwlogo_child-welfare school of social work
Caulfield, Victoria Australia Minneapolis, Minnesota, USA University of Minnesota, USA

An Ecological Perspective on Interactions with Involuntary Clients

This presentation will consider involuntary clients from an ecological perspective. That perspective permits comparisons between approaches for variables emphasized, conceptions of influence, client and practitioner roles, organizational contexts, socio economic, normative and national contexts. Both current and historical approaches will be considered including implications for comparing approaches and guiding evaluation.

Strategy and tactics in working with involuntary social work clients

The presentation will draw on the speaker’s research into working with involuntary clients. It will seek to differentiate between the ‘strategy’ that operates at a policy level, exhorting social workers to engage with service users and the ‘tactics’ of how this is done on the ground. A theme of co-production will be foregrounded.

Bridging gaps between research and frontline youth justice practice: Findings from the study of frontline practice in Wales, United Kingdom

This presentation will highlight findings of a study of one-to-one supervision practice in youth justice settings across Wales. A key objective of the study has been to highlight the precise means of implementing evidence-based strategies that promote positive outcomes for young people. Examples of these outcomes include the active participation of young people in supervision processes and their ability to access relevant services in line with the provisions of the United Nations Convention on the Rights of the Child (UNCRC).

Effective strategies need effective organisations’

Too often, efforts to evaluate effectiveness of interventions look primarily at the interaction between social worker and client/family without considering how much the organisation is helping or hindering them in using an intervention method. This presentation draws on experience in whole system implementation of Signs of Safety in England to illustrate how many factors in the organisation and outside influence what happens in direct work. Details of what is included in a ‘whole system’ approach will be discussed.

Effective practice with involuntary clients – what we know and what we don’t know.

The closing keynote will address some of the themes from the conference with a focus on what we know and don’t know about effective practice with involuntary clients. It considers issues such as worker skills, case management and risk assessment.